Privacy Policy

Refund and Returns Policy:

Welcome to Liza Futerman's website (hereinafter: "the website"). The website is operated by Liza Futerman (hereinafter: "the website management").
The site serves as Liza Futerman's home site.

The address of the business is:

Seren Dov 3/43
Citybeer sheva
State / ProvinceISRAEL
Postal Code84496

  1. Refund Policy for Books:
    • We offer a 30-day money-back guarantee on all physical books purchased from If you are not satisfied with your purchase, you may return it within 30 days of the purchase date for a full refund.
    • To initiate a return, please contact our customer service team at with your order details.
    • Returned books must be in their original condition and packaging. We reserve the right to refuse refunds for books that are returned in a damaged or used condition.
    • Once your return is received and inspected, we will process your refund within 7-10 business days.
  2. Refund Policy for Online Sessions:
    • Online session purchases are non-refundable. However, if you are unable to attend a scheduled session, you may reschedule for a future date or transfer your booking to another individual.
    • Please contact us at at least 24 hours prior to the scheduled session to request a reschedule or transfer.
    • Refunds will only be issued in the event of a cancellation by
  3. Refund Policy for In-Person Services:
    • In-person service purchases are non-refundable. However, if you need to cancel or reschedule your appointment, please contact us at least 48 hours in advance.
    • Cancellations made less than 48 hours before the scheduled appointment may be subject to a cancellation fee.

Privacy Policy:

  1. Collection of Personal Information:
    • We collect personal information, such as your name, email address, and billing address, when you make a purchase or sign up for our services.
    • We may also collect non-personal information, such as your IP address and browser type, to improve our website's performance and security.
  2. Use of Personal Information:
    • We use your personal information to process your orders, communicate with you about your purchases, and provide customer support.
    • With your consent, we may also send you promotional emails about new products, special offers, and upcoming events.
  3. Protection of Personal Information:
    • We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
    • Your payment information is encrypted using secure socket layer technology (SSL) and stored securely on our servers.
  4. Disclosure of Personal Information:
    • We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to fulfill your orders.
    • We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you.
  5. Retention of Personal Information:
    • We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
  6. Your Rights:
    • You have the right to access, update, or delete your personal information at any time. To exercise these rights, please contact us at
    • You may also unsubscribe from our promotional emails by clicking the "unsubscribe" link at the bottom of the email.

By using, you agree to the terms outlined in this Refund and Returns Policy and Privacy Policy. We reserve the right to update or modify these policies at any time without prior notice. Please review these policies periodically for any changes. If you have any questions or concerns about our policies, please contact us at